Windows 8, Error: "Can't connect to this network"


I have wracked my brain, my colleagues brains, and used my googlefu to no avail.

I have a Win8 basic (cheapest OS) HP tablet 1000G2 that I am having troubles with. I have a network that requires WPA2-Enterprise with PEAP. It will not connect to this network, it will however connect to a neighboring network without any security settings. I have fixed this issue once before and the same fix is not working.

The kicker... I have another exact same tablet that we got the same day... No issues connecting

Problem: It does not take the security settings that the server is prompting for. It prompts me for my credentials, but gives this error: "Can't connect to this network" I did research last time and the collective reason was that the security settings weren't correct.

Solution that worked last time:

  1. Connect to a network with open sec settings.
  2. Open network and sharing center
  3. Change adapter settings.
  4. Right click wireless adapter click status
  5. Wireless properties.
  6. Security tab.
  7. Change my network settings
  8. Reconnect to my network

The tablet has been fine until today. These steps above do not resolve the issue anymore.

THERE IS NO VIRUS PROTECTION BESIDES WHAT WINDOWS OFFERS ON THIS DEVICE!

Troubleshooting steps I have tried: deleting all the wlan profiles with

 http://windows.microsoft.com/en-us/windows-8/manage-wireless-network-profiles

and used http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/windows-8-laptop-wont-connect-to-the-wireless/256c8bd2-e11f-4746-b3aa-3e6eb8305b56 page.

Change any properties one at a time that I thought might deal with this.

Removed all HP bloatware/3rd party connection managers.

Troubleshooting I tried last time:

Uninstalled and installed adapter drivers.

Tried the windows diagnose

Googlefu "Can't connect to this network" and you come up with a bunch of pages I have clicked on them and none of the solutions have worked.

Please if you have any solutions let me know! I am at my wits end with this dang thing.

February 27th, 2015 9:01am

TW

It is probably just one of those "rogue electron" things. 

Do both machines have the same updates?

Have you tried a Packet scanner to see exactly what is going on in the handshaking?

Could it be a user credentials/perms issue?

You probably have done all the above just a shot in the dark.  Just throwing things out to see if anything sticks.

Free Windows Admin Tool Kit Click here and download it now
February 27th, 2015 9:11am

Both machines were fresh out of the box so they had the same updates when I did this the first time. 

Used Wireshark and 0 packets are being sent or received when connecting to my network, but when I connect to the open one it will work. Not sure what that is supposed to mean.

Not a credential issue for sure.


  • Edited by tw0aces 18 hours 16 minutes ago
February 27th, 2015 12:02pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics